IT Support Built for
Dental Practices
Backed by 20+ years in the IT industry
Serving practices across Virginia, Maryland and Washington, DC.
What managed IT means for a practice
A fixed monthly arrangement where your systems are looked after continuously, so problems are dealt with outside patient hours rather than in the middle of a full schedule.
Predictable monthly cost
One agreed figure covering the routine work. You can budget for IT the way you budget for supplies, instead of bracing for it.
Monitoring and maintenance
Your server, backups and every workstation from the front desk to the last operatory, watched continuously so most problems are handled before the schedule notices.
Updates tested against your software
Patches are checked against your practice management and imaging software before they roll out. An update that breaks charting on a Monday morning is worse than one applied a week later.
Backups that actually restore
Your practice database and shared files backed up, monitored and test-restored on a schedule. A backup nobody has tested is an assumption, not a safeguard.
Staff and access management
New hires, departures, individual logins and multi-factor authentication, handled as they come up so shared passwords never become the norm.
Safeguards kept current
Endpoint protection, encryption, access controls and audit logging maintained to support your HIPAA Security Rule obligations.
Equipment tracked
A current record of every computer in the practice, where it sits and how old it is, so replacements are planned around the calendar rather than forced by a failure.
Vendors handled for you
We deal with your practice management support line, imaging vendor, phone provider and internet carrier directly, so your office manager isn't spending an afternoon on hold.
Everywhere technology touches the practice
From the front desk to the last operatory, these are the systems we look after.
Front desk
Check-in, scheduling and billing workstations, receipt and label printers, card terminals and scanners.
Operatories
Chairside computers configured consistently, so any operatory works the same way for any provider.
Imaging
The workstations, storage and network your imaging software depends on, kept fast and backed up.
Practice management server
The server your practice management database lives on, maintained, monitored and planned for replacement.
Network and Wi-Fi
Reliable coverage throughout the office, with patient Wi-Fi kept separate from clinical systems.
Phones
Phone systems, call routing and voicemail, including after-hours messages and forwarding.
Email and Microsoft 365
Practice email, user accounts, shared mailboxes and multi-factor sign-in.
Security and HIPAA safeguards
Encryption, access controls, audit logging and tested backups, configured to support your obligations.
New practices and relocations
Everything specified, installed and working before the first patient arrives.
Tell us about your practice
Send over the basics — how many operatories, what software you run, what's giving you trouble — and we'll come back with a straight answer on whether we can help and what it would cost.